Dave Pollard (2005) suggests that we define social software by recognizing the functional boundaries and cited the following as features that should be in social software:
- Finding people (in your communities of interest)
- Building directories, network maps and social networks
- Inviting people to join your networks
- Managing access to your networks (permissioning)
- Connecting/communicating with people in your networks (using various media)
- Managing relationships across media (e.g. e-mail to web logged to voice to voice or face to face)
- Collaborating with people in your networks
- Content publishing/sharing/filtering
Notification
Filtering
Cooperative learning support
Referring
Student modeling
Introducing learners to each other
Helping others
Documenting and sharing of constructed objects
Social Software Functions
- Presence notification (Presence)
- Push and pull notification (Notification)
- Referral tracking (Referring)
- Mentor referrals (Helping others)
- User profiling (Student Modelling)
- Finding people in your communities of interest (Introducing learners to each other)
- Building directories, network maps, social networks
- Inviting people to join your networks
- Permissioning - Managing access
- Connecting/communicating
- Managing relationships across media
- Cooperating with people in your networks (Cooperative Learning Support)
- Content storing, publishing, sharing, filtering (Documenting and sharing of constructed objects) (Filtering)
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